We appreciate how important it is for you to visit your hospitalized pet and how beneficial visits can be for both of you. Our goal is to optimize patient visits, to ensure that we can continue to provide the best care to your pet.

Here are a few tips on getting the most out of your visits:

Visitation is not recommended on the same day as a major procedure involving general anesthesia to ensure adequate rest and recovery for your pet. Please plan to visit the following day.

Recommended visitation time is approximately 30 minutes to ensure there is no disruption to your pet’s treatment schedule. However, this is flexible to reflect the unique needs of each patient and family. Suggested visiting times are 12pm–4pm and 5pm–8pm; however, if you would like to visit outside of these hours please discuss with our staff. At the discretion of our staff you may be asked to wait in reception before visiting your pet if our staff are facilitating an emergency situation or if our team are completing treatments for your pet.

We thank you in advance for your patience should you be required to wait.