Our technicians typically work 4 days a week, 10.5-hour days, but may be scheduled to work 5 days a week, 8.5-hour shifts in accordance with hospital need.

The typical start times for shifts are:

• Days: 6:00 am – 4:30 pm
• Swing: 12:00 pm – 10:30 pm
• Evenings: 3:00 pm – 1:30 am
• Overnights: 9:00 pm – 7:30 am

(these are general guidelines only – shift start and end times vary)

• Must develop a thorough understanding of all common drugs/medications used, procedures and protocols within the Wards and ICU, as well as the ability to use all equipment safely and effectively
• Directly monitor, carry out treatments and procedures, ensure patient comfort and document care for patients so that accurate medical records are maintained, and accurate invoicing can be done 
• In addition to written records, ensures that pertinent information and observations relating to patient care is provided to the next shift during oral rounds.
• Carry out communication with, primary Doctor, Hospitalist regarding patient status updates, and alert of any changes or concerns. Also participating in communication with Clients.
• Calculates, dispenses, and administers medications at the direction of the Specialist on the case.
• Perform technical nursing skills such as: IV catheter placement, blood collection, urine collection (cystocentesis, catheterization), taking radiographs, etc.
• Ensures supply inventory is sufficient to meet the demands of work area, and that that the work area is kept clean and organized.
• Ensures that all equipment is properly maintained documented, and any concerns are reported.
• Responsible for coordinating breaks and delegating appropriate tasks to Patient Care Assistants on shift.
• Facilitate a positive work environment.

• Actively participate in and successfully complete company provided sedation training program, and all in house CE, as offered and/or scheduled.

• Performs other duties as required.

• Has a strong knowledge and understanding of normal vital parameters, and the ability to recognize changes and or abnormalities.
• A strong knowledge of asepsis
• Strong mathematics skills (drug dose calculations, CRI’s, dilutions)
• A strong desire to learn and to excel within the profession
• Ability to stay calm to recognize and establish priorities and always execute patient triage.
• Strong organizational skills
• Ability to work with little or no supervision when necessary and ability to work as part of a team
• Excellent communication skills, computer, and phone skills
• High level of professionalism

• Graduate of an accredited program for Veterinary Technologists
• Registered Veterinary Technology designation preferred
• Demonstrated skills, experience and training that would qualify the individual for a position of responsibility 
• Sedation and/or General Anesthesia experience preferred

• Wednesday-Saturday rotation
• 21:30 – 08:00
• One bi-weekly shift in ICU
• As a member of the overall CWVS team, you may be required to assist in other areas of the hospital if your service is not in need of you or if the Service Doctor is away. This could involve working any shift within the twenty-four hour operating day of the hospital, including weekends and holidays

• Assists with the admission and discharge of patients, creating consent forms and estimates, taking deposits/final payments
• Documents and maintains proper medical record keeping
• Triage Emergency Line phone calls and answer telephone inquiries
• Assists doctors and technicians with patient triage on presentation, examinations, diagnostics, treatments, and procedures
• Ensures all client documentation is complete and updated (Forms and Logs)
• Updates and tracks submitted lab samples and advises the doctor when results are received
• Keeps emergency area clean, stocked and prepared for emergencies (following shift checklist)
• Ensures all equipment in the Emergency area is properly maintained
• Handling euthanasia related tasks (consent, billing, aftercare, post-euthanasia paperwork)
• Greet and offer assistance to clients
• Communicates with clients as directed by the ERCC Doctor or Technician and documents all communication in patient files
• Willing to go above and beyond to exceed clients’ expectations
• Assisting in the ICU with patient care and animal husbandry
• Other duties as assigned

• Ability to recognize and establish priorities and to respond efficiently and effectively under stress
• Excellent communication skills, computer and phone skills
• High level of professionalism
• Strong attention to detail
• Ability to lift up to 25 pounds

• Graduate of an accredited program for Veterinary Assistants or equivalent experience preferred

• Customer service experience is an asset

• This position includes both Day shifts and Evening shifts.  The rotation will be 4×10’s with the occasional 5×8’s according to hospital need.
• The breakdown of the required shifts are as follows:Day Shifts: 
  • 07:00 – 17:30
  • 08:00 – 18:30

  Swing Shifts:

  • 12:00 – 22:30

  Evening Shifts:

  • 15:00 – 01:30

• Assists with the admission and discharge of patients, creating consent forms and estimates, taking deposits/final payments
• Documents and maintains proper medical record keeping
• Triage Emergency Line phone calls and answer telephone inquiries
• Assists doctors and technicians with patient triage on presentation, examinations, diagnostics, treatments, and procedures
• Ensures all client documentation is complete and updated (Forms and Logs)
• Updates and tracks submitted lab samples and advises the doctor when results are received
• Provides clients with daily invoice updates, collects further deposits when necessary, and advises ERCC Doctors when daily charges are nearing estimate
• Documents patient information in preparation for final invoice
• Keeps emergency area clean, stocked and prepared for emergencies (following shift checklist)
• Ensures all equipment in the Emergency area is properly maintained
• Handling euthanasia related tasks (consent, billing, aftercare, post-euthanasia paperwork)
• Greet and offer assistance to clients
• Communicates with clients as directed by the ERCC Doctor or Technician and documents all communication in patient files. 
• Willing to go above and beyond to exceed clients’ expectations
• Assisting in the ICU with patient care and animal husbandry
• As a member of the overall CWVS team, you may be required to assist in other areas of the hospital if your service is not in need of you or if the Service Doctor is away. This could involve working any shift within the twenty-four-hour operating day of the hospital, including weekends and holidays
• Other duties as assigned

• Ability to recognize and establish priorities and to respond efficiently and effectively under stress
• Excellent communication skills, computer and phone skills
• High level of professionalism
• Strong attention to detail
• Ability to lift up to 25 pounds

• Ability to recognize and establish priorities and to respond efficiently and effectively under stress
• Excellent communication skills, computer and phone skills
• High level of professionalism
• Strong attention to detail
• Ability to lift up to 25 pounds

• This position is based on working 10-hour shifts, 4 days per week between Monday and Friday
• Travel for initial training may be required.

• Develops a strong understanding of Cardiology procedures, protocols, medications, and equipment, ensuring safe and effective use
• Communicates clearly and efficiently with clients, referring veterinarians, and internal teams
• Obtains and relays detailed patient histories to the cardiologist
• Maintains accurate, timely patient records, treatments, and procedures in Ezyvet and SmartFlow
• Ensures effective patient handovers and communication with Wards and ICU teams
• Prepares, calculates, and administers medications as directed by the cardiologist
• Supports equipment maintenance and documentation
• Maintains clean, organized work and procedure areas
• Coordinates team workflow, including breaks and task delegation to Patient Care Assistants
• Monitors and maintains adequate inventory levels
• Keeps Standard Operating Procedures accurate and up to date
• Performs other duties as required

• Administering IV, IM, SQ, and oral medications
• Perform venipunctures and artery puncture using patients’ cephalic, saphenous, and jugular veins
• Ability to identify catheters commonly used for interventional techniques and cardia catheterization
• Monitoring telemetry and performing 6 and 10 lead ECGs
• Recognize common arrhythmias including SVT, Atrial fibrillation, VPCs (versus bundle branch block), V-tach, sinus arrhythmia, sinus arrest, and various forms of AV block
• Performing more advanced techniques, such as transesophageal echocardiography (under supervision), among others interventional procedures

The typical 10-hour shifts are:

• Days: 7am-5:30pm
• Evenings: 3pm -1:30am
• Overnights: 10:30pm – 9am. 
• We offer shift premiums for both Weekday and Weekend Evenings and Overnight shifts.

An ideal candidate would be available to work rotational shifts including weekends, nights, & overnights, have a can-do attitude and passion for animal care.

• Responsible for basic animal husbandry for patients in Wards and ICU – water, food, walks, grooming, bathing etc.
• Ensures that all kennels are cleaned, disinfected and properly maintained with clean bedding for patients
• Assists in the restraint of patients so that veterinarians and technicians can perform procedures and treatments effectively and efficiently, including but not limited to blood collection, administration of medication, chemotherapy treatments and radiographic studies. May be asked to administer treatments under the supervision of the doctor or technician on duty
• Will learn, understand and apply protocols applicable to handling with potentially infectious and/or zoonotic diseases
• May be asked to assist in patient monitoring under the supervision of a veterinarian or technician.
• Facilitates admissions included data entry of client/patient information and receipt of deposits. Upon discharge of patients, may be required to take final payment. Answers phones in wards and ICU when needed
• Greet and offer assistance to clients
• Willing to go above and beyond to exceed clients’ expectations.
• Answer telephone inquiries and direct calls appropriately
• Facilitate communication between clients and hospital medical team
• Cash handling and Receiving payments from clients
• Complete other administrative / reception duties as assigned
• Responsible for training new PCA’s as part of the onboarding process
• When needed, ensures that all supply orders are unpacked, inventory placed in designated storage areas and that all invoices are delivered appropriately
• Ensures that floors and surfaces in Wards/ICU and Isolation are properly cleaned and disinfected.
• Ensures that Wards/ICU/Isolation supplies are maintained throughout each shift
• Must be available to weekdays and weekends and day, evening and overnight shifts in rotation
• Other duties as assigned

• Veterinary Office Assistant Certification preferred, or equivalent experience
• Customer service experience an asset
• Excellent communication skills, computer and phone skills
• High level of professionalism
• Strong attention to detail
• A strong desire to learn and to excel within the profession
• Ability to lift up to 25 pounds

• 4, 10-hour shifts between Monday – Friday

• As a member of the overall CWVS team, you may be required to assist in other areas of the hospital when your service is not in need of you or if the doctor on the service is away.  This could involve working any shift within the twenty-four-hour operating day of the hospital, including weekends and holidays

• Assists the service in its overall communication with other areas of the hospital
• Communicates efficiently and effectively with clients, referring veterinarians, CWVS doctors and staff

• Ensures supply inventory is sufficient to meet the needs of the service
• Assists in restraining of patients so that the Specialist or Technician can perform procedures effectively
• Ensures that written communications including referrals, telephone messages and emails are dealt with in a timely manner
• Ensures that procedures are accurately documented in advance of daily invoicing
• On direction from individual doctors in the service, obtains information from or disseminates information to referring veterinarians and their practice staff, clients, CWVS doctors and staff, vendors etc.
• Thorough understanding of all procedures and protocols within the radiology service as well as the ability to use all equipment (including CT, ultrasound, radiography and fluoroscopy) safely and effectively
• Ability to review medical images for quality control (such as reviewing radiographs and confirming whether the images are of diagnostic quality)
• Use and management of hospital PACS systems

• Greet and offer assistance to clients
• Coordinates admissions and discharges of patients to the service
• Willing to go above and beyond to exceed client expectations

• Responsible for keeping service areas clean and organized
• Assist in anesthesia/sedation induction and monitoring under the supervision of the Specialist or Technician
• Responsible for setting up procedures and cleaning of the Radiology equipment

• Strong multi-tasking abilities
• Ability to work in high-paced environment
• Must have the ability to remain calm in an emergency 
• Must excel at use of new software and technology

• Ability to recognize and establish priorities

• Excellent written and verbal communication skills, including client service skills

• Strong organizational skills
• High attention to detail

• High level of professionalism

• Competent animal restraint and handling
• Ability and motivation to develop a full understanding of medical imaging, and procedures related to the Radiology department

• Graduate of an accredited program for Veterinary Assistants or equivalent experience preferred
• Customer service experience is an asset

• 4, 10-hour shifts between Monday to Friday
• As a member of the overall CWVS team, you may be required to assist in other areas of the hospital when your service is not in need of you or if the doctor on the service is away. This could involve working any shift within the 24-hour operating day of the hospital including weekends and holidays.

• Must develop a thorough understanding of all procedures and protocols within the Oncology service as well as the ability to use all equipment safely and effectively. 
• Perform technical nursing skills such as: IV catheter placement, blood collection, urine collection (cystocentesis, catheterization), taking radiographs, etc.
• Perform sedation for procedures such as CT, oral exams, ultrasounds, and radiographs. *Sedation training will be provided if not already trained.

• Calculates, dispenses and administers medications at the direction of the Oncologist on the case.
• Ensures that procedures, medications etc. are accurately documented on Smartflow sheets in advance of daily invoicing.
• Communicates efficiently and effectively with clients, referring veterinarians, CWVS doctors and staff, and ensures that all communications are accurately logged in Ezyvet.
• Ensures detailed patient histories are obtained from clients and communicates this to the Oncologist.
• Responsible for accurately documenting all patient information while on shift and for ensuring that this information is transmitted in a timely and efficient manner to staff in Wards, ICU, and to other Oncology staff who may be involved in individual cases.
• Ensures supply inventory is sufficient to meet the needs of the Oncology service.
• Ensures that all equipment is properly maintained, and that maintenance is documented.
• Ensures Standard Operating Procedures are current and comprehensive.
• Keeps the Oncology workstation and procedures areas clean and organized.
• Ensures that Oncology Assistant is accomplishing their duties and that the Technician Supervisor or Human Resources is aware of any performance issues. 
• Facilitate a positive work environment.
• Actively participate in and successfully complete company provided sedation/GA training program, and all in house CE, as offered and/or scheduled.
• Performs other duties as required.

• Strong organizational skills with ability to recognize and establish priorities
• Attention to detail.
• Strong venipuncture skills.
• Strong mathematics skills (drug dose calculations, CRI’s, dilutions).
• Ability to multi-task.
• Willingness and capability to learn and master new techniques that may be different from other specialties.
• Excellent written and verbal communication skills.
• Ability to remain calm in emergencies and emotionally charged or sensitive situations.
• Demonstrate compassion and patience for clients that are processing a variety of emotions associated with a patient diagnosed with cancer.
• Demonstrate proficient computer skills.
• Strong desire to learn and excel within the profession.
• Demonstrate knowledge of Chemotherapy safety and personal protective equipment.

• Graduate of an accredited program for Veterinary Technologists.
• Demonstrated skills, experience and training that would qualify the individual for a position of responsibility within the Oncology service. 
• Background understanding of Chemotherapy, treatment and drugs preferred but not required.

• 4, 10-hour shifts per week
• As we are a 24/7 facility, flexibility in adjustment of work hours may be required to accommodate training needs including the occasional evening or weekend.

• Develop and implement orientation and professional development programs for staff (technicians and assistants) by methods such as completing learning needs assessments of an individual trainee and/or clinical area and determining educational requirements. Revises education programs based on pre-identified learning needs, patient/client outcomes, standards of practice, and introduction of new skills/procedures. Evaluates the effectiveness of programs to ensure educational program objectives are met and to determine opportunities for quality improvement
• In collaboration with the interprofessional team, deliver educational activities to staff by methods such as teaching, facilitating groups, mentoring, and conducting formal presentations, demonstrations, and lectures. Arranges sessions in collaboration with staff to determine time, frequency, and duration to ensure effective use of resources. Maintains records and schedules staff into sessions as appropriate
• Role models best practice, clinical concepts, and skills to staff/student. Provides information based on application of theories, concepts, and principles reflective of Professional Practice approaches and educator competencies. Supports excellence in patient care
• Participates in quality improvement and risk management activities related to the assigned initiatives by evaluating the effect of the education programs and generating recommendations for alternative educational approaches
• In collaboration with the education team, reviews selected policies, procedures, and protocols; provides feedback and recommendations for evidence-based revisions
• Facilitates the resolution of practice concerns and advocates for the goals and objectives of the assigned initiative including reviewing relevant client care documentation with the intent to promote improvements to patient and family-centered care and efficient and safe practice.
• Consult with internal and external partners guided by evidence to ensure educational content is evidence-based and reflects current best practices
• Performs other related duties as required

• Demonstrated instructional skills in small, medium, and large groups
• Demonstrated ability to teach and facilitate learning of staff and/or student
• Demonstrated knowledge of adult learning
• Demonstrated ability to develop, implement, design, and revise education programs
• Demonstrated ability to provide leadership and work direction in a coaching/mentoring role
• Demonstrated ability to role model
• Demonstrated ability to communicate effectively both verbally and in writing
• Demonstrated ability to work independently and as a member of an interdisciplinary team
• Demonstrated ability in project planning
• Demonstrated ability to problem solve and effectively deal with conflict situations
• Demonstrated ability to plan, organize, and prioritize work in a continuously changing environment
• Demonstrated ability to deal with and promote change
• Demonstrated ability to operate related equipment, including relevant word processing/spreadsheet/presentation software, educational technologies, and learning management platforms
• Physical ability to perform the duties of the job

• Graduate of an accredited program for Veterinary Technologists
• Three years of recent related experience, including at least one year of training and educational program development experience, or an equivalent combination of education, training, and experience